Technology

The most controversial issue in the information technology industry today is the ongoing battle over software copyrights and intellectual property. This battle is being fought largely between vendors who create and sell proprietary software, and the Open Source community. My company, the SCO Group, became a focus of this controversy when we filed a lawsuit against IBM alleging that SCO’s proprietary UNIX code has been illegally copied into the free Linux operating system. In doing this, we angered some in the Open Source community by pointing out obvious intellectual property problems that exist in the current Linux software development model. This debate about Open Source software is healthy and beneficial. It offers long-term benefits to the industry by addressing a new business...
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Hello, My name is Stacie Huckeba I have been a customer of Comcast for over eight years. I realize that it’s a dirty little secret and you don’t like to talk about it, but c’mon, between just you and me, you can admit it. Basically you have a monopoly on internet service, at least in terms of speed. It’s ok, I like money too. Nobody is happier than me when I deposit big fat checks. Sadly, I’m not quite as “connected” as you guys. I’m a photographer and I think I’m really good, unfortunately, I live in a town with a plethora of talented photographers so I can’t just sit back and be lazy. I’ve sent emails to the Mayor, and Governor and even my Senators and Congressmen asking that they put in regulations to make sure I am the only photographer who can use professional and top of the...
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As the world leader in plate imaging, robotic and optical register control, plate bending, and plate-to-cylinder-press-register, we are proud to present our CTP In-Line Automation Products. Our products and services represent countless hours of on-site analysis working with our customers, providing them with proven solutions that eliminate the challenges of implementing and integrating new CTP technology. Through constant evaluation of our customers' needs, Burgess recognized early on that a critical element in workflow automation was missing.... "CTP and Press technology would never reach its full profit potential without systems that could manage a continuous output of plates, eliminate operator involvement, and guarantee integration of the press cylinder's register requirements with...
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Dear Raven customer, A little more than a year ago, I wrote that I was astonished by how quickly Raven had been adopted by Internet marketers. Since its inception, Raven has transformed from an SEO-only toolset to a full-fledged Internet marketing platform. What astonishes me today is the continuous dedication of the Raven team. The speed at which we’ve been able to grow in 2011 has been directly influenced by our smartypants development team, our customer care team and our marketing team—and the clear focus of all of us on our product and our customers. We’re passionate about Raven. We have fun working on it. We enjoy talking about it. And we love our customers. If you need proof or want to get an idea of who or what Raven is, watch this video I made with my videographer friend...
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Dear Mr Pramit Jhaveri , Last October an incident happened with me , on a fuzzy evening I went to the nearest ATM near my home - Deutsche Bank ATM where I provided my card to my cousin who went inside ATM to take money as I was on a concall with my office...
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Dear Customer Service Provider, My role in the Customer Service industry is that of your customer. In the corporate hierarchy, that should place me one step directly above the CEO. I am the lifeblood of the entire company. Without my involvement, there’s literally no reason for your company to exist. Now that we have a proper perspective, there are four things I’d like to say. First, I don’t want to call you. Nothing personal, but it’s a pain. I have better things to do than wait on hold to speak to someone who doesn’t know me, then try to explain a situation I really don’t believe they can help with. I do give you credit for trying to make it less painful, though. You’ve done your best to bring my hold times down, and I do appreciate the slight upgrade in music. (Side...
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Being America’s Un-carrier is simply this. It’s about listening to and advocating on behalf of US wireless consumers. That’s it. The simple act that first ignited this Un-carrier revolution – and set T-Mobile apart from the entire US wireless industry – was that we listened to the customer. And that changed everything. And, of course, that goes for the BlackBerry loyal, too. We hear you and stand with you. We always have and always will. So, obviously, we were disappointed in BlackBerry’s decision this week to end their agreement with us. But here’s what really matters most for BlackBerry owners. Whether you’re an individual customer or business customer, nothing changes. Nada. Zero. Zilch. If you’re already with T-Mobile, you can continue to count on us for the great...
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To our customers, At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better. We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up. There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a...
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Like any large company, EMC experiences and successfully repels multiple cyber attacks on its IT infrastructure every day. Recently, our security systems identified an extremely sophisticated cyber attack in progress being mounted against RSA. We took a variety of aggressive measures against the threat to protect our business and our customers, including further hardening our IT infrastructure. We also immediately began an extensive investigation of the attack and are working closely with the appropriate authorities. Our investigation has led us to believe that the attack is in the category of an Advanced Persistent Threat (APT). Our investigation also revealed that the attack resulted in certain information being extracted from RSA’s systems. Some of that information is specifically...
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Today, EMC announced SourceOne, another replacement for its email archiving product EmailXtender – the third in five years. It is version 1.0 of a brand new product offering limited interoperability with existing EmailXtender archives and Documentum. We believe EMC customers deserve better, which is why Symantec is offering EMC EmailXtender customers a way to quickly and easily migrate to the world’s #1 email archiving product, Enterprise Vault. Migrating to Enterprise Vault offers the following advantages that EMC has yet to deliver: • Integrated SharePoint Archiving to reduce storage and E-Discovery costs. • Integrated File Archiving to shrink backups, reduce storage and enable rapid e-discovery. • Proven E-Discovery tools to meet longstanding legal requirements and...
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