Technology

Dear Adobe: As president of the National Association of Photoshop Professionals (NAPP) I represent more than 70,000 Photoshop users around the world. However as I’m writing this open letter to you today, I would say that most of our 70,000 members have no idea about the upgrade policy changes you just announced, or about how these changes will affect them. From the information I’ve gathered, it appears to me that this new upgrade policy for the next version of Adobe Photoshop and the Creative Suite (presumably called CS6) will leave a significant number of your customers with no affordable upgrade path to Photoshop CS6 or the Creative Suite. It’s my understanding that when the next version of Photoshop and the Creative Suite is released, if you do not already own Photoshop...
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Dear WordPress Community, It hasn’t been a full month since we discussed the MailPoet security breach, when just a few days ago another disaster struck. It was discovered that Slider Revolution, the most popular slider plugin used by staggering amount of themes (more than 1,000 themes include it) has a serious security issue allowing hackers to gain control of the affected site. The Problem The major problem is the current mindset and approach to security in the global WordPress community. After the Slider Revolution incident, its developers released a statement that among other things said: The problem was fixed 29 updates back in 4.2 in February. We were told not to make the exploit public by several security companies so that the instructions of how to hack the slider...
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Dear Steve Jobs, I'm writing to you on behalf of millions of people who walk around wired to little tech devices and won't leave thehouse without them. No, I'm not talking about the iPod — and that's the point. While your brilliant product line enhances the lifestyle of (100) millions, I'm talking about the little devices that keep us alive, the people with chronic conditions. Let's talk about diabetes, the disease that affects 20 million Americans, and I'm one of them. Whether blood glucose monitor or insulin pump, thanks to the achievements of medical device companies, we can now live a normal life by constantly monitoring and adjusting our blood sugar levels. But have you seen these things? They make a Philips GoGear Jukebox HDD1630 MP3 Player look pretty! And it's not only...
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Dear Mr Browett, Last year I was looking for a new laptop after my previous notebook, purchased from PC World, had a catastrophic hard drive failure after just 2 years. I decided to go for a much higher spec than the “dead” machine and browsed my local PC World store in Farnborough for a suitable replacement. Of all the models on display in the store, the majority were pretty average consumer models but I spotted a well-specced Hewlett Packard, noted the model number and walked away to do my homework. After careful research and consideration I decided to purchase an HP DV7-3110ea from PC World online. It had all the spec I needed (17″ screen, 4GB RAM, fast quadcore i7 processor etc) and I found a discounted model online, saving me a not unreasonable amount of money. My laptop...
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Dear Jonathan, Long time no see! The same way you enjoy writing open letters to IBM and others in your blog -- I wanted to write an open letter to you and Sun, and see if I can get a little clarity about your open source software strategy. As I am sure you have noticed, there has been quite a bit of momentum around LAMP in the industry, ranging from innovators like Google, Yahoo!, and Amazon, to the "Web 2.0" crowd like Friendster, MySpace, and Flickr. In addition, LAMP has increasing usage in the enterprise. The "P" languages in LAMP -- PHP, Python, and Perl -- are all open source, and each provide their own virtual machine. It would be ideal if the Java JVM was open source so that open source projects like PHP could join up with the Java Virtual Machine. In turn, Java would be...
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Dear Apple: We miss you. Once upon a time, back before you got real popular, you used to take part in the public square. You may have been less forthcoming than most, but at least your employees would speak at industry events, have unscripted conversations with journalists, and engage in the world a bit here and there. But over the past few years, things seem to have changed. You pulled out of MacWorld and began hosting your own strictly scripted events. You forbid any of your executives from speaking at any public conferences (save one victory lap with Bill Gates a few years ago). Employees blogging, posting to social networks, or offering academic papers for public comment is actively discouraged. In the words of an employee of your one of your former partners : Apple...
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Dear Target Guests, As you have probably heard, Target learned in mid-December that criminals forced their way into our systems, gaining access to guest credit and debit card information. As a part of the ongoing forensic investigation, it was determined last week that certain guest information, including names, mailing addresses, phone numbers or email addresses, was also taken. Our top priority is taking care of you and helping you feel confident about shopping at Target, and it is our responsibility to protect your information when you shop with us. We didn’t live up to that responsibility, and I am truly sorry. Please know we moved as swiftly as we could to address the problem once it became known, and that we are actively taking steps to respond to your concerns and guard...
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As you know, Infor is a private company and our financials are not publically available. Yet, given the current state of the economy, I have been asked: “How is Infor doing these days?” So, I’d like to provide you with some insight on the overall state and health of our company. Let me reassure you that your investments in our software, services, and maintenance are safe and secure for the long run. Infor is built to last. Infor’s targeted acquisition strategy has been a core component of our historical growth. We have been, and will continue to be, selective about which technology businesses we acquire. We only acquire products and services that offer incremental value to the customers and markets we serve, drive a lower total cost of ownership, or increase our long-term financial...
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First, I want to thank all of our end-users who have patiently waited for me to write this letter. In an effort to minimize unnecessary confusion, and out of an abundance of respect for everyone in the HSMWorks family – all of whom have been impacted by the acquisition, I wanted to make sure we had the best and most complete information available before making additional statements. This letter is intended to address the list of questions that our existing end-users need answers to. 1. What is the future of HSMWorks and HSMXpress? Both products were re-released as Autodesk HSMWorks 2012 and Autodesk HSMXpress 2012 on Monday, 1 October 2012, the same time the official announcement was made regarding Autodesk’s acquisition. Both products were released with feature enhancements,...
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The most controversial issue in the information technology industry today is the ongoing battle over software copyrights and intellectual property. This battle is being fought largely between vendors who create and sell proprietary software, and the Open Source community. My company, the SCO Group, became a focus of this controversy when we filed a lawsuit against IBM alleging that SCO’s proprietary UNIX code has been illegally copied into the free Linux operating system. In doing this, we angered some in the Open Source community by pointing out obvious intellectual property problems that exist in the current Linux software development model. This debate about Open Source software is healthy and beneficial. It offers long-term benefits to the industry by addressing a new business...
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