Dear Alexandre,
Can I call you Alexandre? I hope you don’t mind if I call you by your...
More Open Letters
The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam
Let me start by saying a ‘Big kudos...
8,902
Dear Customer Service Provider,
My role in the Customer Service industry is that of your...
4,279
Mr Buckely,
I have left BT because of the way the company treats its...
4,652
An Open Letter to Smarsh Customers:
Actiance wants to make you aware of a recent change...
4,793
I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...
7,108
Dear BlackBerry,
I noticed yesterday that you took the time to pen an open letter to the...
3,864
Dear Airline Industry,
The time has come for you to start listening to travelers’...
3,781
Dear CMO,
As a measure of customer satisfaction, most KPIs are useless. I especially...
3,825
We all know that innovation is key to long-term business survival and success, and yet most...
4,470