Dear Customer Service Provider,
My role in the Customer Service industry is that of your...
More Open Letters
Mr Buckely,
I have left BT because of the way the company treats its...
4,583
An Open Letter to Smarsh Customers:
Actiance wants to make you aware of a recent change...
4,731
I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...
7,046
Dear BlackBerry,
I noticed yesterday that you took the time to pen an open letter to the...
3,799
Dear Airline Industry,
The time has come for you to start listening to travelers’...
3,726
Dear CMO,
As a measure of customer satisfaction, most KPIs are useless. I especially...
3,766
We all know that innovation is key to long-term business survival and success, and yet most...
4,414
We all know that innovation is key to long-term business survival and success, and yet most...
4,012
Dear Valued Customers:
Recent developments in the North American sodium sulfate market...
4,984