More Open Letters

Today, EMC announced SourceOne, another replacement for its email archiving product EmailXtender...

3,847

Dear Alexandre,

Can I call you Alexandre? I hope you don’t mind if I call you by your...

3,519

The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam

Let me start by saying a ‘Big kudos...

7,970

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

3,595

Mr Buckely,

I have left BT because of the way the company treats its...

3,976

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

4,054

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

6,375

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,215

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,073

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,172

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