More Open Letters

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

3,644

Mr Buckely,

I have left BT because of the way the company treats its...

4,024

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

4,102

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

6,468

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,257

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,117

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,210

We all know that innovation is key to long-term business survival and success, and yet most...

3,849

We all know that innovation is key to long-term business survival and success, and yet most...

3,440

Dear Valued Customers:

Recent developments in the North American sodium sulfate market...

4,449

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