More Open Letters

Today, EMC announced SourceOne, another replacement for its email archiving product EmailXtender...

4,186

Dear Alexandre,

Can I call you Alexandre? I hope you don’t mind if I call you by your...

3,792

The MD/CEO Coca Cola Nigeria and Worldwide Sir/Madam

Let me start by saying a ‘Big kudos...

8,375

Dear Customer Service Provider,

My role in the Customer Service industry is that of your...

3,911

Mr Buckely,

I have left BT because of the way the company treats its...

4,272

An Open Letter to Smarsh Customers:

Actiance wants to make you aware of a recent change...

4,392

I don’t believe I’ve met Satya Nadella, Microsoft’s new CEO. But I do know Bill Gates, Steve...

6,742

Dear BlackBerry,

I noticed yesterday that you took the time to pen an open letter to the...

3,492

Dear Airline Industry,

The time has come for you to start listening to travelers’...

3,370

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,459

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