Most Viewed Letters

Will I Ever?

Will I ever? will I ever be? will I ever be able to move on?

Almost 12 years ago, I met...

3,294
An open letter to all CMOs on customer service

Dear CMO,

As a measure of customer satisfaction, most KPIs are useless. I especially...

3,294
Open Letter of Gratitude from Parents of Daughter Diagnosed with Degenerative Brain Disease for Community Fundraiser at Shelby Jr High

Dearest hosts, sponsors, donators, volunteers, organizers, supporters, community, friends,...

3,293
An Open Letter to Starbucks about Christmas red cups