Consumer Complaints

Dear Apple, I carried a first generation IPod classic everywhere I went for four years. As a lover of music (and a budding musician myself), I grew to depend on this classic (I named it Brick) for musical exposure. Every CD I owned was enclosed in its shiny casing, and every song was played more times than is feasible to recount in writing. In August of 2013, Brick began making fluttering sounds internally, beeping, and shutting off mid jam session. Distraught by this behavior, (unusual for my sturdy Brick) I called the hotline I found on your website. I was very pleased with the service I received, however, very displeased with the verdict: my iPod classic had played its last symphony, no restoration was possible, and my warranty had long been expired. I had only one option: to pay $150...
3,506
Vice President Sean Ramsey Business Development A...
5,731
I was refused entry to Harrods today. Not because I was causing trouble. Not because I was dressed inappropriately. Not because I probably didn't have enough money to shop there with a clear conscious. I was refused entry to Harrods because of Starbucks. Yes my American friends, your delicious dark roast topped with cream and served with an Italian accent is not welcome in this fortress of British twattery. I was asked to finish my coffee outside despite the subzero temperatures. I cannot believe it. At this point I thought it was some sort of form of bad taste. A slightly late April Fool's joke. A misplaced comment perhaps aimed at someone else. Or I simply imagined in my head. Yet no, it was real: I heard a voice coming over my right shoulder "Excuse me! Oi! Did you finish your...
10,845

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